Shipping, Return and Refund Policy

SHIPPING 

The mugs factory is glad to announce that we now accept international orders!

FREE shipping is also available for all international and local customers 

 

RETURNS

Please note that in case of returns, we will not cover return postage cost. 

REFUND

Refunds will only be offered in cases of receiving a damaged item. To start the refund process first you must contact us with pictures of the damaged items.